In today’s business environment it’s common to run from one meeting to the next, from consecutive calls to webinars, from internal strategy to client presentations. We spend time planning and preparing, making sure the content is compelling and accurate. As professionals, we have also had years, if not decades of training in our core areas of expertise– -how to do our jobs. What’s amazing is we have had far less training in, and spend far less time preparing for, how to have effective conversations that matter. While we all know people who are good (and poor) communicators, most of us do not question the characteristics and practices that differentiate the two.
In this session, attendees will examine specific aspects of conversations that promote meaningful conversation, and have an opportunity to learn and practice a few useful tools that enhance the quality and utility of interactions. These skills will be introduced in a fun, light-hearted way, creating a comfortable learning environment.
Effectively Supporting Change